VoiceGear warrants their products to be free from defects in workmanship and materials, under normal use and conditions, for a period of three (3) years from the original invoice date. The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
Return shipments need a pre-approved RMA number and freight charges are at the expense of the user. If product is found defect, it will be repaired or replaced at the discretion of the manufacturer. The repair or the replacement product will then be returned free of charge to its originated address.